
Customs Operations Professional
- الإسكندرية
- دائم
- دوام كامل
- Take complete responsibility for Egypt import customs brokerage process and superior customer service delivery for defined team within MCS operation.
- Ensure accurate accounting practices such as client invoicing and job accruals
- Prepare specialized client reports as needed
- Get involved in A/R status and collection efforts to ensure optimal cash flow
- Manage carriers & delivery requirements as outlined
- Track client specific needs and requirements
- Measure and monitor results of the overall operation against KPI’s established regularly and systematically. Report these results to management and hold their direct subordinates accountable.
- Ensure that KPIs are met, for assigned accounts through management of their team and support team with entry processing as required.
- Execute duties diligently to comply with Customs Brokers’ responsibilities.
- Safeguard compliance with applicable federal, state and local laws and regulations, adherence to company procedures and policies.
- Perform other position-related duties as specified by management.
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include hiring and termination decisions; driving employee engagement through training employees; planning, assigning, and directing work; participation in appraising performance; addressing complaints and resolving issues and or exceptions and putting corrective action in place when needed.
- Bachelor’s degree (preferably) or equivalent work experience
- 3-5 years of experience in the industry
- Strong understanding of the transportation industry
- Excellent communication skills; can relate to people at all levels of an organization.
- A well organized and self-directed individual who is a team player with excellent conflict resolution and problem-solving skills.
- Ability to be resourceful, creative and maintain flexibility, managing resources effectively and efficiently
- Strong thought leadership and influencing skills, ability to engage multiple business units to develop solutions.
- Strong and current knowledge of technology platforms, MS Office products and ability to quickly adapt to new software.