OTR supervisor, Operation
- الإسكندرية
- دائم
- دوام كامل
Key job responsibilities
- Partner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.
- Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.
- Support standard work and safety programs.
- Train new Delivery Associates on how to drive and operate the vehicles
- Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture.
- Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas
- Conduct weekly performance reviews with delivery partners
- Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor.
- Able to work 40 hours/week, and overtime as required
- Work flexible schedule (weekends, and/or overnight shifts)
- Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours.BASIC QUALIFICATIONS- Experience managing teams
- Experience with planning, performance metrics, and process improvementPREFERRED QUALIFICATIONS- Experience in logistics
- Experience with data analysisOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.