Manager Wholesale Excellence - Sales Operations EMC
- القاهرة
- دائم
- دوام كامل
- Develop and maintain the annual trade investment framework, including global submissions and Power BI tool attributes setup
- Update approval matrixes and ensure seasonal trade terms are accurately cleansed, aligned, and submitted
- Consolidate sales discounts and manage in-season discount changes and tracking
- Coordinate compliance due diligences and credit control alignment
- Support sub-channel alignment and sign-off workflows
- Facilitate customer front-end data management and primary sales attribute data integrity
- Deploy global directives and communicate updates across clusters
- Assist in WHS strategy planning and territory/account assignments
- Oversee account creation processes including validations, sign-offs, documentation and data maintenance
- Maintain and update customer creation workflows and IBP mapping files
- Manage SAP CCH module updates for retail banners
- Lead segmentation initiatives: survey collection, documentation, simulation, and mapping
- Ensure approvals for segmentation changes and correct survey entries
- Validate data between SAP and CSD systems and monitor fashion influencers process
- Consolidate monthly extracts and identify technical anomalies in systems
- Liaise with CTC and ensure cross-reporting updates
- Assist in the preparation of materials for market visits and business presentations
- Generate and analyze channel performance reports (e.g., regular vs clearance, CPA statements, BOH)
- Deliver ad-hoc reporting for local and EM requests
- Monitor data quality and sales attributes accuracy
- Conduct annual audits and governance protocols for commercial policy assessments
- Prepare quantitative and qualitative reports and facilitate EM calibration sessions
- Manage approvals and coordinate proof-of-execution processes for trade investments
- Track and consolidate evidence for store evaluations and strategic investments
- Audit clearance rules quarterly, identify deviations, and prepare business cases
- Play a consultant role on the global WHS policies, tool gate exceptional cases to ensure compliance
- To maintain rigorous documentation controls and established best practices
- To undertake and lead other cross functional initiatives as per business requirements
- Proactively identify and develop enhancements of commercial processes and strategic frameworks to optimize commercial teams’ performance
- To spread full expertise and EMC best practices across all regions within the key stakeholders (Cluster, EM, Global)
- To act as the WHS Excellence Ambassador across EMC and the functional lead in the Egypt subsidiary, championing a culture of continuous improvement
- EMC Wholesale Channel (Commercial Teams B&M/ DPC and Customer Service)
- EMC Finance (CC/ FP&A/ DP)
- EMC Legal and Internal Control
- EMC Brand (CTC/ MOPS)
- EM Sales Development
- Global Trade Investment and Sales Development
- Sales operations background (sales processes, customer service, systems and tools)
- Sports industry experience with commercial knowledge and business acumen as an advantage
- Understanding of finance reporting, customer service, marketing (SOS) compliance, business development
- Advanced knowledge of Excel and Power-point
- Fluent in English and Arabic as a preference
- Self-motivated with a solid ability to work autonomously
- Exceptional communication and collaboration skills, with a proven ability to influence and align cross-functionally and with senior leadership around commercial objectives
- Experience using data and metrics to determine and drive process improvements
- Ability to understand and implement strategy
- Ability to analyze data to improve strategic decision making and implementation
- Mental flexibility, proactive, initiative, determination and solution oriented
- Experience with SAP systems and customer data management tools
- University degree in Business with Sales/ Marketing/ Finance focus
- Minimum of 4 years of overall work experience in industries such as sports goods, FMCG, apparel, fashion, footwear or similar environment