IT Manager
- القاهرة
- دائم
- دوام كامل
- Team composition: 4 Backend (PHP/Laravel), 1 Frontend, 1 QA, 1 Scrum Master, 1 UX/UI (adjust to actual headcount).
- Tech stack: PHP/Laravel services and APIs; iOS and Android mobile apps; modern frontend; automated testing; CI/CD; cloud hosting/monitoring.
- Translate business strategy into a 12–18‑month engineering roadmap with quarterly OKRs.
- Define target architecture and integration patterns, balance delivery speed with reliability and cost. Delivery & Agile Execution
- Run Agile (Scrum/Kanban) with predictable sprints, clear DoR/DoD, and strong backlog hygiene.
- Establish and track DORA metrics (Deployment Frequency, Lead Time, Change Failure Rate, MTTR).
- Own release management, environment strategy, and incident response. Engineering Excellence
- Enforce coding standards, code review, and automated testing (unit, API, UI).
- Build/evolve CI/CD pipelines, observability (logging/metrics/tracing), performance monitoring, capacity planning.
- Drive security-by-design, dependency management, and vulnerability remediation in partnership with Security/IT. People & Culture
- Hire, coach, and retain high-performing engineers; implement career ladders and growth plans.
- Conduct regular 1:1s and performance reviews; address skill gaps with training/mentoring.
- Foster a culture of ownership, continuous improvement, and psychological safety. Product & Stakeholder Management • Co-own prioritization with Product; ensure clear acceptance criteria and user-centric design.
- Communicate status, risks, and trade-offs to executives with data-driven reporting. Budget, Vendors & Governance • Manage engineering budget (tools, cloud, vendors); optimize cost per user/transaction.
- Evaluate buy-vs-build; negotiate and govern vendor SLAs.
- 10+ years in software engineering, including 4+ years leading cross-functional teams.
- Proven delivery of web/mobile products using PHP/Laravel backends and iOS/Android apps.
- Hands-on experience with Agile frameworks, CI/CD, automated testing, and cloud hosting.
- Strong grasp of modern frontend development and API design (REST/GraphQL).
- Experience establishing engineering KPIs and running incident/problem management.
- Excellent stakeholder communication; ability to influence at executive level.
- domain experience in hospitality, travel, e-commerce, or payments; Arabic/English proficiency. Core Competencies
- Technical Leadership: architecture, scalability, performance, and security trade-offs.
- Operational Excellence: metrics-driven execution and continuous improvement.
- People Leadership: hiring, coaching, career development, and team health.
- Product Mindset: customer-centric decisions balancing scope, quality, and speed. • Communication: clarity in plans, risks, and outcomes for technical and non-technical audiences.