Consumer Experience Acquisition & Retention Manager

Japan Tobacco International

  • القاهرة
  • دائم
  • دوام كامل
  • قبل 12 يوم
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now!Learn more:Please, apply by 28.05.2025Consumer Experience Acquisition & Retention ManagerAbout the position:As the Consumer Experience Acquisition & Retention Manager in the Marketing department, you will be responsible for co-designing & excuting the activations strategy and to develop consumer mechanic programs that meet the established brand objectives.Main areas of responsibility:
  • Supporting the development of omnichannel brand activation programs in line with brand strategy & objectives
  • Design of promotions and mechanics for direct consumer engagement in stores & other touchpooints (such as HoReCa, events..etc.)
  • Collect and analyze programs' data and provide optimization recommendations
  • Support in managing brand ambassadors & product experts communities, including onboarding, training and constant feedback exchange (both ways)
  • Close collaboration with other functions to ensure all development programs are in line with budget & brand objectives
  • Manage multiple projects simultaneously in a fast-paced environment, ensuring timely and effective execution
  • Apply commercial acumen to support strategic decision-making and drive business impact
  • Oversee budget planning and control to ensure delivery of objectives on time and within scope
Requirements:
  • Degree in Marketing, Business, or related field, together with 3-5 years in premium brand marketing (FMCG, Automotive, or Real Estate preferred)
  • Skilled in branding tools, marketing platforms, analytics & MS Office. CRM knowledge is an asset
  • Strong leadership, communication, and project management skills
  • Proven experience in 360° marketing strategy within FMCG, automotive or premium real estate
  • Strong analytical skills to evaluate options and support business decisions
  • Strategic thinking with solid understanding of data and numbers
  • Efficiency-focused, simplifies processes and eliminates redundancies
  • Skilled in structured problem solving and change management
What to expect:Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.Are you ready to join us? Build your success story at JTI. Apply now!Next Steps:After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor
Assessment tests
Interviews
Offer. Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

Japan Tobacco International