Wealth Management Relationship Manager
- القاهرة الجديدة
- دائم
- دوام كامل
- Sales Achieve sales targets as per wealth Management department objectives
- Sales opportunities utilizing opportunities to sell additional products and services to the existing Customers
- Products Explain products and services to customers in order to achieve sales
- Priority customers Maintain strong relationships with priority customers and refer new sales opportunities to Senior relationship Manager
- Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints
- Complaints Resolve issues and complaints from clients; escalate issue if needed to the senior relationship manager
- Customer requests Process requests from new customers and provide them with excellent service
- Retention of priority customers
- Sales of products and services
- Effective handling of customer requests, applications etc.
- Achievement of sales targets
- Customer satisfaction with products
- High levels of customer service, positive feedback, minimum complaints
- Professionalism in handling all complaints and issues
- Professionalism in processing clients requests
- Opportunities for sales identified and converted
- Compliance with operational procedures and instructions, Risk Policies
- Minimum of 4 years in a branch role, typically CSR
- Sales experience
- Experience of handling customer transactions and requests