
HVAC Operations Manager (AC focused)
- مدينة نصر
- دائم
- دوام كامل
- Act as the main contact point for HVAC aftersales service operations.
- Manage and supervise aftersales teams to deliver outstanding customer service.
- Work closely with cross-functional teams (Customer Care, Distribution, Outsourcing).
- Handle customer complaints, feedback, and service cases effectively.
- Monitor and evaluate performance of outsourcing partners.
- Develop strategies to enhance customer loyalty and service quality.
- Bachelor's degree in Engineering is a MUST.
- At least 5 years of experience in HVAC operations management.
- Strong knowledge of HVAC systems and equipment.
- Proven track record in operational management with experience in project management.
- Excellent leadership, communication, and interpersonal skills & Management abilities.
- Knowledge of distribution networks and service outsourcing.
- Ability to work under pressure and manage multiple teams.