Revenue & Reservations Manager
- مصر
- دائم
- دوام كامل
- Develop and implement revenue management strategies to maximize room revenue and occupancy
- Analyze market trends, competitor pricing, and demand patterns to make data-driven pricing decisions
- Manage and oversee the reservations department, ensuring efficient booking processes and excellent customer service
- Collaborate with sales, marketing, and operations teams to align revenue strategies with overall business goals
- Monitor and analyze key performance indicators (KPIs) such as RevPAR, ADR, and occupancy rates
- Manage relationships with online travel agencies (OTAs) and global distribution systems (GDS)
- Create and present regular reports on revenue performance and forecasts to senior management
- Train and mentor reservations staff on upselling techniques and customer service best practices
- Stay updated on industry trends and implement innovative revenue management techniques
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 3-5 years of experience in revenue management or reservations within the hospitality industry
- Proficiency in revenue management systems and property management systems (PMS)
- Strong analytical skills with the ability to interpret complex data and make strategic decisions
- Advanced knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
- Expertise in pricing strategies, yield management, and forecasting techniques
- Experience working with online travel agencies (OTAs) and global distribution systems (GDS)
- Excellent communication and interpersonal skills, with the ability to work effectively across departments
- Strong leadership and team management abilities
- In-depth knowledge of hospitality industry trends and market dynamics
- Must have worked in the same market in Egypt
- Ability to work in a fast-paced environment and adapt to changing market conditions
- Fluency in English; knowledge of Arabic or other languages is a plus
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture