HR Operations Coordinator

• Handle all administrative tasks related to employee onboarding, including offer letters, employment contracts, visa processing, Iqama issuance, medical insurance enrollment, and setting up employee bank accounts.
• Ensure compliance with local labor laws and regulatory requirements across all MENA countries in which we operate.
• Serve as a trusted point of contact for employees regarding HR policies, contracts, benefits, and general queries.
• Maintain accurate employee records and HR documentation in accordance with company policies and legal standards.
• Assist with the administration of benefits programs, such as health insurance, retirement plans, and leave policies.
• Manage the offboarding process, conduct exit interviews, and prepare analytical feedback reports.
• Support the development and regular updating of HR policies and procedures to reflect changes in employment laws and company practices.
• Collaborate closely with other departments to ensure a seamless employee experience throughout their lifecycle.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2–5 years of HR experience, preferably within the MENA region.
• Strong knowledge of HR operations, labor laws, and employment regulations.
• Fluent in English and Arabic.
• HR certification (CIPD, SHRM, PHR) is a plus.
• Experience working with employee documentation, visa processing, and HR systems.
• Proficiency in Microsoft Office Suite and HRIS tools.

• Strong interpersonal and cross-cultural communication skills.
• High degree of confidentiality, integrity, and professionalism.
• Proactive, detail-oriented, and highly organized.
• Problem-solving mindset with the ability to manage multiple priorities under pressure.
• Ability to work independently and collaboratively within a team.
• Strong organizational and time management abilities.
• Flexibility and adaptability to change in a fast-paced environment.

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