Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism Managed ServicesManagement Level ManagerJob Description & Summary The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.Job Summary :The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.Roles and Responsibilities:Solution Design & DevelopmentAssist in shaping and tailoring managed services solutions that address client requirementsDevelop functional and technical solution components, including workflow, process automations, SLAs, governance structures, and org modelsSupport development of pricing models aligned to profitability targets and delivery capabilities.Proposal and Bid ManagementContribute to bid strategy and develop solution content for proposals e.g. value proposition, approach, staffing models, SLAs etc.Coordinate with internal teams to ensure alignment with delivery, risk, and pricing stakeholdersSales Enablement & Client EngagementParticipate in client discovery sessions to gather requirements and present solutionsDevelop marketing collateral and thought leadership to support sales discussionsBuild reusable solution components and contribute to the MS solution knowledge baseMarket & Competitive IntelligenceConduct market research and competitor benchmarking to inform solution differentiation.Maintain knowledge of industry trends, emerging technologies, and best practices in managed services.Operational & Delivery AlignmentLiaise with delivery teams to validate feasibility, cost, and resource implications of proposed solutionsAssist in the transition from sales to delivery, including handover documentation and stakeholder alignmentExpected Skills:Strong analytical and problem-solving skills; ability to assess and structure complex solutionsExcellent PowerPoint skills, with ability to storyboard and develop executive-ready slidesExcellent Excel skills and ability to independently model complex solutionsEffective communicator with strong writing and presentation skillsAbility to manage multiple priorities under tight deadlines and in a fast-paced environmentExperience in HR managed services, shared services or global business process outsourcingStrong understanding of the hire-to-retire lifecycleUnderstanding of HR automation and AI technologies used to support operational excellenceExperience developing proposals for HR managed services solutionsUnderstanding of HR managed services solutions & pricing structures a plus (FTE-based, output-based, consumption-based).Expected Competencies:Can-do attitude and willingness to learn and developAbility to be agile and thrive in a high pressure environment .Required Language Skills:Proficient in written and spoken English and Arabic .Minimum Education and Specific Qualification:Bachelor’s degree in Business, HR, Engineering, Technology, or related fieldMinimum years experience required7–10 years of experience in an international managed services, shared services or global business outsourcing organization or Big 4 firm performing a HR managed services delivery or solutioning roleAdditional application instructionsNAEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 29 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsAvailable for Work Visa Sponsorship?Government Clearance Required?Job Posting End Date
