Demand Planner
- القاهرة
- دائم
- دوام كامل
- Act as a core member of the Key Account Management team to deliver business planning, strategic cost optimization, and sales development for customers.
- Align the company's value proposition with customer business strategies to improve service levels, strengthen loyalty, and enhance supply chain efficiency.
- Manage end-to-end order and design processes, including order entry, design administration, invoicing, claims handling, logistics, customs, and after-sales support.
- Collaborate with internal and external stakeholders (Planning, Production, Procurement, Logistics, Quality Assurance, Sales & Marketing, Finance, and Customer Representatives) to ensure seamless service delivery.
- Understand customers' specific supply chain needs and develop customized account plans to continuously improve service levels.
- Identify and execute digitization strategies such as advanced order planning and e-business tools, in addition to routine order and design management activities.
- Lead continuous improvement projects that generate mutual value for the company and customers, delivering measurable results.
- Forecast and implement tactical sales plans while supporting strategic material planning to achieve flexibility and efficiency.
- Drive operational excellence initiatives from a customer perspective, in alignment with World Class Manufacturing (WCM) standards.
- Bachelor's degree, preferably in Engineering or Supply Chain Management (not mandatory).
- Relevant certification in Supply Chain Management is a plus.
- +2 years of experience in customer service, order management, demand planning, or supply chain roles (preferably in the packaging or related manufacturing industries).
- Language: Excellent command of English.
- Computer: Proficiency in Microsoft Excel (Very Good to Excellent), Power BI, ERP systems (preferably SAP), and ability to learn new tools quickly.
- Interpersonal: Attention to detail, strong organizational skills, analytical thinking, comfort with numbers, problem-solving, negotiation, technology proficiency, flexibility, multitasking, self-motivation, ownership, and accountability.
- Industry preference: Supply chain background, ideally in packaging or manufacturing.
- Travel: Yes, 1-2 customer visits per week(in Egypt; occasional travel abroad as needed).
- Car: Required.