Director Egypt Country IT
- القاهرة
- دائم
- دوام كامل
Head Egypt Country IT (Director) | MAF Global Solutions | Global Solutions EgyptROLE SUMMARY
The Head of Egypt Country IT is a crucial member of the MAF Technology leadership team. This position requires an experienced IT leader who can manage the technology infrastructure and workplace across the country effectively. He/She will lead the Regional IT Support function within Egypt for a large, multi-industry operations with diverse business units across the Country.ROLE PROFILE
- Ensure high-quality IT support for regional HQ, business outlets, and customer-facing locations.
- Implement IT service delivery standards to maintain consistent support across business units.
- Monitor service performance metrics to ensure adherence to organizational standards.
- Coordinate with central IT to align network protocols with group-wide standards.
- Oversee the management of network infrastructure across regional assets, ensuring reliable connectivity.
- Provide IT support to HQ offices and end-users, ensuring they have the tools and resources needed to operate efficiently.
- Manage IT systems for customer-facing outlets, including malls, cinemas, and stores.
- Maintain compliance with organizational IT policies, cybersecurity measures, and regulatory requirements.
- 12-15 years of experience in IT support or network management roles within regional settings.
- Proven experience in supporting multi-location IT infrastructure and user environments.
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- ITIL certification or equivalent qualifications in service management.
- Certifications in network management or security (e.g., CompTIA Network+, CCNA).
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.