Sales Manager, Digital Ad Sales, On Site Cairo

Genpact

  • القاهرة
  • دائم
  • دوام كامل
  • قبل 15 يوم
Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .We are inviting applications for the role of Digital Ad Sales - Manager - English- on Site CairoIn this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active users of the Internet and online applications.ResponsibilitiesManage Digital Ad Sales team, end to end and would be responsible for service deliveryResponsible for the process KPIs and customer managementRespond to customer inquiries and problem escalationsProactively resolve people issues and ensure that attrition is well below the defined targetDriving Continuous Improvement Initiatives, manage revenue, drive sales performance, get into details of Ad products.Develop and implement measurement systems and provide insightful analytics around the metrics.Deep technical expertise and data orientation in controllership, Management Information System and Service deliveryCommunicate with the customer regularly to discuss operational issues and CTQ delivery, raise issues & build a relationship, understand customer issues proactively, and fix to get the delight factorCoach & mentor people – Motivating team with excellent people touchEfficiency and Process Transformation commitment and upstream improvement opportunities using Lean Six SigmaReconciliations of client reportsQualifications we seek in youMinimum qualificationsAd Sales Digital marketing experiencePost Graduate degree or equivalent with an excellent academic recordRelevant experience in a sales environment for relevant yearsShould have handled a team of at least 40 to 50 peopleCustomer Management exposure and good presentation skills are a mustProficient level of English min C1 This job will require working in a normal shift, Sunday to ThursdayPreferred qualificationsExcellent Analytical & Communication skillsPreferably the candidate's prior experience in Internet-based accounts and the Customer service industryAbility to work & communicate with people across an organizational unitExcellent interpersonal & Management skillsLEAN/Six Sigma – Trained, Tested and Certified (preferred)Leading calls with Clients/ other business functions IndependentlyHigh MS Office skill (Advance Excel) – preferredAbility to handle pressure - Timelines and Customer DemandsTechnical knowledge of Domain/hosting/email/SSL/server will be an added advantageWhy join Genpact?Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact

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