Head of Human Resources of the Major Service Center Egypt

Orange

  • القاهرة
  • دائم
  • دوام كامل
  • قبل 6 أيام
about the roleProvide HR leadership for Egypt MSC ensuring Orange Promise is put in actionLead, manage and develop a team of HR consultants:Provide guidance and direction to the MSC HR team to ensure the implementation of the HR strategy and plans;Ensure the MSC HR team is adequately resourced and trained to meet the needs of the business. Maintain leading edge knowledge on HR issues in order to act as a Local Business Partner;Manage the HR functions to guarantee the efficient delivery of the HR functional contribution to the company in the short and long term;Responsible to develop and execute annual country HR plan in consultation with Egypt MSC Leadership board and Regional Head of HR:Identify / facilitate agreement on key business critical issues and set prioritiesPresent solutions for each priority, execute and manage deadlinesProvide regular updates to leadership and key stakeholdersBe proactive in highlighting risks / liabilities and provide ideas / insights / expertise around HR topics and trendsAnticipate people impact changes and act to develop and deliver programs that support changeProvide expert advice and coaching to managers to help them achieve their people objectives and initiate actions to motivate and engage peopleBe accountable for managing employee relations concerns, and complaints, ensuring adherence to applicable Company policy and local laws and regulationsEnsures smooth coordination and administration of Company compensation and benefits programs by studying and assessing benefit needs and trends (health plans, retirement plans, leaves of absence, health & safety programs, teleworking, including but not limited to employees' Compensation)Recommend and deliver programs to address employee morale and engagement ensuring actions based on the results of annual Employee BarometerWork with HR Management for the region and global stakeholders, create and deliver Corporate Social Responsibility and Diversity programs for the regionIdentify business needs and process improvement opportunities; collaborate with HR Shared Services Center to assess and develop solutions to improve businessEnsure effective support to employees and managersSupport the end-to-end recruitment process performances to ensure that the company is seen as the Employer of Choice and to achieve a good employee experience in this areaMaintain the company performance management system, reward structure and career succession planning in order to deliver efficient processes for managing recruitment, performance, leadership, organizational culture and reward structure;Build multi-functional relationships, both as a member of the country management board and when working with people across all functions on a day-to-day basis, creating an environment where information and resources are shared in pursuit of business goals;Maintain and manage the HR systems and tools through efficient usage to ensure data integrity of all staff records in Egypt;Ensure having a workable HR filing and record archiving system;Deliver a high-quality HR service, ensure best practice standards, practices, processes and systems are applied and adhered to;Manage the country pay-roll process in collaboration with Finance. Ensure accurate and timely delivery of pay slip.about you· Possess a university degree ideally in Human Resource Management or a related business discipline;· Demonstrate a minimum 10 years' experience in Human Resources whereas 3 years at management level;· Have experience and sound knowledge of employment legislation and interpretation of local labor lawDemonstrate extensive knowledge of HR policy and practices such as talent, performance, learning, reward, succession planning.Be fluent in English.Have Agility and Digital skills (comfortable in social networks and agile governance)Have capacity to work in a complex and matrix environmentHave ability to juggle between critical and routine operational delivery needs and strategic business planning and supportHave proven skills in translating business needs into an effective HR plan / activities to manageBe a solid team player with a teaming, collaborative mindsetHave excellent communications skills (verbal and written) with ability to deliver effective oral and written presentationsHave strong analytical, data interpretation and problem-solving skills to assess opportunity for continuous improvement.Have effective staff leadership, development, and management skills.Have a good knowledge in B2B market and Orange Business HR process & tools would be a plusadditional informationAdditional Information Qualifications:Requires 10+ years human progressive leadership in business or human resource management roles; in organizations with multi-state responsibility, previous change management (growth, restructuring, acquisition), M&A resources management.Experience in the telecommunications and consulting industry is a plus.departmentHuman Resources & Employee ExpOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

Orange

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