Retail Sales Specialist

• Greet customers warmly and ascertain their needs and preferences.

• Recommend, select, and assist in locating or obtaining merchandise based on customer requirements.

• Compute sales prices, total purchases, and process cash, credit, or digital payments.

• Answer customer inquiries regarding products, promotions, pricing, and store policies.

• Maintain up-to-date knowledge of current sales, promotions, store policies, and security practices.

• Describe merchandise features, explain operations, usage, and maintenance to customers.

• Ticket, arrange, and display merchandise in an appealing manner to encourage sales.

• Monitor inventory levels and request new stock as needed.

• Handle product exchanges and process customer returns in accordance with company policies.

• Identify security risks and potential theft, and follow store procedures to manage these situations.

• Place special orders for customers or contact vendors to locate specific products when necessary.

• Bachelor’s degree in Marketing, Administration or a related field, additional education or relevant certifications are a plus.

• ​2-4 years of experience in retail sales or customer service role.

• Strong communication and interpersonal skills.

• Ability to operate cash registers and handle cash and credit transactions accurately.

• Knowledge of sales principles and customer service practices.

• Ability to work flexible schedules including weekends and holidays.

• Strong organizational skills with attention to detail.

• Ability to stand for extended periods and lift moderate weights.

• Problem-solving skills and the ability to deal with customer concerns effectively.

• Knowledge of inventory procedures and loss prevention techniques are preferred.

• Smart Appearance

Enjaz Consultancy & Enterprise Management