Sponsorship Specialist
- القاهرة
- دائم
- دوام كامل
- Coordinate sponsor visits to sponsored children in Egypt, providing necessary support and translation.
- Handle the internal communication between the Donor Relations team and the Program's staff in Egypt, through responding to sponsor inquiries and children updates.
- Update and maintain sponsor records on the system, documenting sponsorship-related activities and communications.
- Act as a Donor Relations Specialist for certain regions to perform customer services like processing donations and responding to donor calls and emails.
- Utilize the ongoing donor communication to further upsell.
- Bachelor's degree in Communication, English, Public Relations, or a related field.
- 1-3 years of relevant work experience in sponsorship or donor relations, with demonstrated success in building and maintaining stakeholder relationships.
- Experience with database or contact management software like Salesforce is a plus.
- Excellent command of English and Arabic, written and spoken.
- Proficiency in using Microsoft Office applications (Word, Excel, and PowerPoint).
- Excellent organizational skills; detail-oriented with excellent follow-up skills and the ability to coordinate multiple tasks efficiently.
- Persuasive, polished, and articulate communicator; must be comfortable, confident, and courteous on the telephone with stakeholders.
- Typical Office environment: walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel.
- Local travel for sponsors visits required across Egypt's governorates.
- Working outside official hours and on weekends may be required.