Debt Collector

  • القاهرة
  • دائم
  • دوام كامل
  • قبل 13 يوم
The Debt Collector position in Cairo, Egypt, is crucial for maintaining the financial health of our organization in the motor vehicle passenger transport industry. This role involves recovering outstanding debts from clients while ensuring a professional and respectful approach. The ideal candidate will possess strong communication skills and a knack for negotiation, enabling them to effectively resolve payment issues and foster positive relationships with customers. The Debt Collector will work closely with the finance team to track outstanding accounts and implement strategies for debt recovery.Responsibilities: * Contact clients to remind them of overdue payments and negotiate repayment plans.
  • Maintain accurate records of all communications and transactions related to debt collection.
  • Analyze client accounts to determine the best course of action for debt recovery.
  • Collaborate with the finance team to identify trends in outstanding debts and develop strategies to mitigate them.
  • Prepare and send collection letters and legal notices as necessary.
  • Resolve disputes and answer queries related to outstanding debts in a timely manner.
  • Monitor and report on the progress of debt recovery efforts.
  • Stay updated on relevant laws and regulations regarding debt collection practices.
  • Provide excellent customer service while handling sensitive financial matters.
  • Participate in training sessions to enhance negotiation and communication skills.
Preferred Candidate: * Strong negotiation and persuasion skills.
  • Excellent verbal and written communication abilities.
  • Detail-oriented with strong organizational skills.
  • Ability to handle stressful situations with professionalism.
  • Proficient in using financial software and Microsoft Office Suite.
  • Experience in customer service or finance-related roles.
  • Knowledge of debt collection laws and regulations.
  • Ability to work independently and as part of a team.
  • Strong analytical skills to assess client accounts effectively.
  • Commitment to ethical practices in debt collection.
  • Experience in using Microsoft office (Excel).

Bayt