CRM & Lifecycle Specialist

AlGooru

القاهرة
دائم
دوام كامل

قبل 2 أيام
التقديم على الوظيفة بسهولة

AlGooru is hunting for the next generation of Growth talents!We’re looking for a CRM & Lifecycle SpecialistWho Are We ❓📚 AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).🪙 We've been backed by various local, regional, and international investors including Constructor Capital, Plug & Play Ventures, Techstars, KAUST, Hub71, family offices, and others.💡 A Fun Fact about AlGooru is that its name derives from “Guru,” a Sanskrit word meaning a mentor, guide, expert, or master.The Role Highlights 💡Main Responsibilities: * Lead the development and execution of CRM strategies to increase customer retention, engagement, and lifetime value.

Design and optimize personalized customer lifecycle journeys across multiple touchpoints.
Utilize data-driven insights to enhance customer communication and automate marketing processes.

A Day In Your Life:

Develop and execute CRM strategies to support customer acquisition, engagement, and retention initiatives across various channels (WhatsApp, SMS, push notifications, etc.).
Design and optimize customer journeys across different stages, ensuring personalized experiences based on user behavior and segmentation.
Work closely with the marketing and data teams to develop meaningful customer segments for targeted messaging.
Implement marketing automation workflows to deliver timely, relevant, and personalized communications to users.
Regularly monitor and report on CRM and lifecycle campaign performance, identifying areas for improvement to enhance engagement and retention.
Work closely with marketing, sales, and product teams to align CRM efforts with broader business objectives and ensure consistent messaging across touchpoints.
Utilize our CRM tool (HubSpot) to manage customer data, track interactions, and support lifecycle marketing campaigns.

RequirementsYou’re the CRM & Lifecycle Specialist we’re looking for if you have:

Proven experience in CRM management and lifecycle marketing, preferably in EdTech or SaaS
Proficient in CRM platforms like HubSpot, with a solid understanding of marketing automation and campaign management
Advanced skills in customer segmentation and lifecycle marketing
Strong data analysis and reporting abilities to measure campaign success and make data-driven improvements
Excellent communication and collaboration skills for cross-functional teamwork
Experience with direct communication strategies such as WhatsApp, SMS, and push notifications

Our application process:

Screening & Intro Call (5-10 mins)
Chemistry Interview (15-30 minutes)
Technical interview 1 (30-60 minutes)
Technical interview 2 (30-60 minutes)
Offer extended to successful applicants

BenefitsWhat We Offer You❗At AlGooru, we offer fair and competitive pay, scalable benefits, rewards, and perks, reflecting our commitment to inclusivity and access for all. Enjoy:

Work from Anywhere
No clocking in/out
Learn and expense on us!
AlGooru Library
Vibrant Startup Culture
Fast Promotions (like really fast)
Coaching & Entrepreneurial Bytes

How to gain extra Gooru points❓

Demonstrate your entrepreneurial, hustling, and energetic spirit
Prove your ability to take full ownership of your role without the need to be micromanaged
Conduct proper research about AlGooru prior to your interviews with us; we love people who already know about us.
Be extra organized… like extra…

AlGooru