Senior Security & Compliance Presales (COMPASS)
- القاهرة
- دائم
- دوام كامل
- Timely Response to Requests: Respond promptly to customer RFI/P/Audit security and compliance requests in accordance with the International Bid Process (IBP), collaborating with the central PQS team, security officers, and relevant stakeholders.
- Update and Maintain Documentation: Regularly update and expand standard response materials and intranet pages to ensure they are current, accessible, and effectively utilized in support of new deals.
- Process Improvement: Collaborate with Sales and CCEP Global Process teams to define and enhance the RFI/P/Audit support process, ensuring optimal tool support and increased process automation.
- Stakeholder Coordination: Work closely with internal teams, including OBS IT and compliance experts, to ensure alignment and efficiency in handling security and compliance requests.
- Training and Knowledge Sharing: Facilitate training sessions and workshops for sales and presales teams to enhance their understanding of security standards and compliance requirements.
- Risk Management: Conduct risk assessments and develop strategies to mitigate potential security threats, ensuring compliance with relevant regulations and standards.
- Customer Engagement: Serve as the primary liaison for clients on security matters, providing expert guidance and support throughout the presales and post-sales phases.
- Reporting and Documentation: Prepare and present security compliance reports and documentation to stakeholders, ensuring transparency and accountability in security practices.
- Continuous Improvement: Stay informed about industry trends and regulatory changes to adapt security offerings and maintain competitive advantage.
- Collaboration with Audit Teams: Work in close partnership with client audit departments to facilitate audits and ensure compliance with security policies and standards.
- Presales support proven experience
- Experience in working with Sales, Product Managers or Factories (Engineering, Operations, Affiliates)
- OB solutions knowledge including tools and processes
- Knowledge of security requirements, solutions and standards to interpret and respond to security requests from customers or transfer to the appropriate experts (security officers, compliance experts).
- Broad high level knowledge and experience of the main standards, audits and certifications required by MNC customer base and impacting OB including ISO 20K, 27K, 14K, ISAE 3402/SSAE16/18, ISAE 3000 and SOC1/2 to interpret and respond to a broad range of customer requests in these domains.
- Advanced knowledge and understanding of the main international regulations which apply to OB and impact our compliance requests, eg SOX, Data Privacy/GDPR and main verticals (e.g : HIPAA)
- Autonomous, dynamic, flexible, customer oriented with ability to working a high energy environment, where demand levels vary widely and can be short notice requiring agility and multi-tasking.
- Ability to work effectively and efficiently across at all levels across cultural boundaries and time-zones. Good inter-personal and communication skills, both written and spoken.key skill / knowledge / ability
- Autonomous and agile in unknown environments (ability to transform difficulties into opportunities)
- Adaptability within multiple cultural environment
- Strong Customer satisfaction focus
- Changemaker by gathering knowledge and resources, proposals driver
- Results and profitability oriented
- Strong communication and synthetic skills - effective executive management level communication
- Strong and proven leadership skills
- Influence, negotiation, and persuasion
- BSc degree in engineering or telecommunications science or equivalent
- 10+ years of experience in telecommunications or IT industry in customer facing role.
- 5+ years of experience in the security domain
- Security industry and vendor recognized certification (e.g CISM, CRISC, CISA, CISSP…)
- Certification in Data privacy is a plus
- English fluent (spoken, written)
- French fluency is a big plus
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards