Sales Operations Associate (Talent Pool)

القاهرة
دائم
دوام كامل

قبل 14 يوم

LSEG is rapidly growing its footprint in Egypt to maintain Data & Analytics business across EMEA region.We are opening the hiring of Sales Operations team in Cairo to build a strong talent pool for the hiring in Q4, 2025.Key responsibilitiesManage diverse order types, ensuring accurate system entries and fulfilment in a timely and accurate manner.Manage assigned strategic projects across an assigned account book on a proactive basisDemonstrate deep understanding of CRM workflow and systems: raise, follow through and track requests across the client lifecycle, ensuring clear documentation and prioritization.Drive data and documentation accuracy across an allocated account portfolio: e.g., locate, verify, and review client contract documentation to ensure completeness and accuracyResolve inquiries effectively, performing thorough analyses to address root causes.Collaborate closely with internal stakeholders, e.g., relationship managers, sales teams, legal, and order management to support client scenarios.Uphold exceptional quality and efficiency standards in all transactions.Fostering team growth and learning.Engage in dialogue about system and process improvements.Communicate effectively with all organization levels to address delays.Collaborate to fulfil customer needs and ensure equitable service delivery.Partner with a global clientele and colleagues, embracing diverse perspectives.Maintain and enhance the accuracy and accessibility of customer data.Adhere to financial controls and policies, managing third-party data responsibly.Qualifications and Experience Required2-4 years of experience in a sales operation, deal desk, customer success, or commercial support role.Proficiency in using Salesforce and workflow systems.Strong understanding of contract handling, account data management, and business processes.Excellent attention to detail and organizational skills.Ability to prioritize and manage multiple tasks in a deadline-driven environment.Relationship building skillsSuperior interpersonal skills, ability to use a variety of technology with a high level of proficiencyProblem solving skills: ability to understand, articulate, structure and solve client needsAbility to collaborate with other teamsScope of ImpactProvide support and services that influence outcomes within our operations.Utilize established practices to achieve shared goals.Foster clear communication and mutual understanding.Encourage problem-solving approaches that consider diverse team and client needs.What we OfferWe're proud to offer a working culture that supports growth, balance, and purpose:Hybrid and flexible working arrangements.
A welcoming, inclusive culture backed by Employee Networks.
A competitive referral bonus program.
Access to private healthcare, wellness support, and pension contributions.
Professional development opportunities and learning resources.
Paid volunteer time to support causes that matter to you.
A team that values your input and supports your goals.We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you!LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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